CreateAspace Privacy Policy

CreateAspace Loft Boarding & Storage (“we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we may collect through our website and how we use, store and protect it.

1. Information we may collect

Depending on how you contact us or use our website, we may collect information such as:

  • Your name
  • Your email address
  • Your telephone number
  • Your address or property address
  • Details about the loft boarding, insulation, ladders, hatches, storage or other services you are interested in
  • Information you provide when making an enquiry
  • Technical information about how you use our website, where this is collected through cookies or similar technologies

Please do not provide sensitive personal information through our website unless we specifically request it and there is a legitimate reason for doing so.

With your consent, we may take ‘before and after’ imagery of completed loft installations for use on our website, social media and other marketing materials. We will protect your privacy by removing or obscuring personal or identifying details. Consent may be withdraw at any time by contacting us directly.

2. How we use your information

We may use your personal information to:

  • Respond to enquiries and requests for information
  • Provide quotations and arrange visits
  • Discuss and provide our services
  • Communicate with you about your enquiry or work
  • Maintain records relating to customers and enquiries
  • Improve our website and services
  • Meet legal, regulatory and accounting requirements
  • Protect our business against fraud, misuse or other unlawful activity

We will only use your personal information where we have a lawful basis for doing so.

3. Lawful basis for processing

Depending on the circumstances, we may process your information because:

  • You have asked us to take steps before entering into a contract
  • Processing is necessary to provide services you have requested
  • We have a legitimate interest in operating and improving our business
  • We are required to comply with a legal obligation
  • You have given consent where consent is required

4. Sharing your information

We do not sell or rent your personal information.

We may share information with appropriate third parties where necessary to operate our business or provide our services. This may include website hosting providers, email providers, IT/service providers, professional advisers, or other contractors involved in providing services to you.

We will only share information where there is an appropriate reason and lawful basis for doing so.

5. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to meet legal, accounting, tax or contractual requirements.

The appropriate retention period may vary depending on the type of information and our relationship with you.

6. Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Cookies

Our website may use cookies and similar technologies.

Some cookies are necessary for the website to operate correctly. Other cookies may be used for preferences, analytics or other purposes depending on the services installed on the website.

Please see our Cookie Policy for further information.

8. Your rights

Under UK data protection law, you may have rights including:

  • The right to request access to personal information we hold about you
  • The right to ask us to correct inaccurate or incomplete information
  • The right to request deletion of your personal information in certain circumstances
  • The right to restrict processing in certain circumstances
  • The right to object to certain processing
  • The right to withdraw consent where processing is based on consent
  • The right to data portability in certain circumstances

These rights are subject to legal conditions and exemptions.

9. Contacting us

If you have a question about this Privacy Policy or wish to exercise a data protection right, please contact us:

Email: info@createaspaceloftboarding.co.uk

Business: CreateAspace Loft Boarding & Storage

Regd Address: Units 6&7, Eastway Business Village, Fulwood, Preston. PR2 9WT

10. Complaints

If you are unhappy with the way we have handled your personal information, please contact us first so that we can try to resolve your concern.

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements or the way we process personal information.

The latest version will be published on this page.

Last updated: August 2026